The login ID and password that is being prompted from you is your online or internet banking login ID and password with your bank. This is the same login ID and password you use when you check your bank account balance over the internet. Dragonpay does not require a separate ID and password other than the one you already have.

If you do not know your internet banking login ID and password, chances are you have not applied for one with your bank. Almost all full-service commercial banks provide online banking services to their clients for free. They go by different names. For example, BPI calls their internet banking BPI Express Online; RCBC calls theirs RCBC AccessOne; Metrobank calls theirs Metrobankdirect; and so on.

In addition to a login ID and password, some banks may require a separate transaction password to perform a financial transaction. Supported banks that require this include Unionbank, RCBC, and Chinabank. Make sure you have the correct transaction password when making an online payment through Dragonpay. Some banks provide a short expiration period for their passwords (ex. 3 months, 6 months). If it has been some time since you last used your internet banking facility, you may want to log in to your internet banking account first and make sure all your passwords are current.

Visit your bank branch to apply for online banking now.